Interaction Trainers are the pioneers of Crew Resource Management Training. Founded in 1977, we delivered the first CRM course in the world (known then as Flight Deck Management) for KLM Royal Dutch Airlines as a result of the Tenerife accident of 1977.
Interaction Trainers have developed Instructor Training Programmes which include the Common Behavioural Standards™, a fully-integrated technical and non-technical CRM training, development and assessment system. The CBS™ system is the premier training programme for fully integrated and standardized instruction and assessment. Instructors and Examiners attend the Standardised Flight Instructional Skills™ (SFIS™) course and receive a tailored programme of one-on-one On-the-Job Development in simulators and/or on the line. The SARI™ Communication software tool is also unique to Interaction Trainers.
Our unparalleled expertise has seen us develop tailored training programmes for a wide variety of operators. This may be in terms of safety, profitability and organizational effectiveness.
The Interaction Trainers philosophy is to deliver training programmes of the highest quality that not only meet but surpass the needs of the client.