All over the world
+31 (0) 611 429 194


Interaction Trainers sets the benchmark for bespoke Crew Resource Management (CRM)

We partner our clients to ensure they achieve their long-term business objectives

About Interaction Trainers

Interaction Trainers are the pioneers of Crew Resource Management Training.

Founded in 1977, we delivered the first CRM course in the world (known then as Flight Deck Management) for KLM Royal Dutch Airlines as a result of the Tenerife accident of 1977.

Read more


Our training is highly-interactive and trainee-centred. We equip people with highly-effective communication skills to maximise their leadership, decision-making and team-building effectiveness.


Our unique SARI™ Communication Toolbox Software provides participants with real-time analysis of every word they say and provides instant feedback on their performance. At the same time, we help people remove the mental obstacles of the mind to enable them to improve their operational effectiveness.


Having pioneered Crew Resource Management (CRM) training in the aviation industry since the 1970’s, our vanguard service is the Common Behavioural Standards System™ (CBS™) which fully integrates non-technical and technical performance, standardises instructor/examiner conduct and performance and raises the standards and maturity of both the personnel and organization as a whole.

Interaction Trainers – Capabilities

Interaction Trainers provides bespoke consultancy services and training programmes that are designed and delivered to meet the needs of our clients. We also consult in a wide-range of other industries. 

Management Consultancy Training and Development

Interaction Trainers’ Consultants and Associates have considerable business and management expertise acquired in a wide range of industries and professions.

Contact us now!

The Pioneers of CRM