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The pioneers of CRM

Zimex Aviation – Common Behavioural Standards System

Monday, October 8th, 2012 During 2012, ITL has partnered Zimex Aviation in implementing the Common Behavioural Standards System. The Zurich-based operator provides support for Red Cross operations in Africa and oil & gas & mining exploration at multiple bases throughout the world. They operate 15 x DHC-6  Twin Otter, 6 x PC6T porter Pilatus and…
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APATS Conference 2011

Monday, November 14th, 2011 Stephen Walsh, in conjunction with Vietnam Airlines will be presenting at the Asia-Pacific Airline Training Symposium Ab Initio & Evidence Based Training in Hong Kong 8-10 March. Follow the link: http://halldale.com/apats-ab-initio-2011/overview He will present on the second day: The safety culture has been created through a decade of instructor and CRM…
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Vietnam Aviation Academy MOU

Monday, November 14th, 2011 Interaction Trainers are delighted to announce the signing of a Memorandum of Understanding with the Vietnam Aviation Academy on 30th March 2011. The memorandum will provide for closer collaboration with VAA with the ultimate goal of supporting the ambitions of Vietnamese aviation and the nation of Vietnam. Interaction Trainers are delighted…
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VAA Interactive Instructor Course

Monday, November 14th, 2011 April 22-26: Interaction Trainers delivered the first Interactive Instructor Course for the Vietnam Aviation Academy. The course marks a landmark for the provision of interactive instructor training in Vietnam. All the participants achieved SARI Instructor Communication ratios of <4:1 – the definition of truly interactive training. Participants included VAA Instructors and…
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Vietnam Airlines Flight Instructor training

Monday, November 14th, 2011 In May, Interaction Trainers delivered the first two 6-day Flight Instructor Courses for Vietnam Airlines. The course is compliant with the Part 1 Teaching & Learning TRI(MPI) for aeroplanes and incorporates the Interaction Trainers bespoke Common Behavioural Standards (CBS) training system which fully integrates the training and assessment of technical and…
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Tom O’Grady

Monday, November 14th, 2011 It is the saddest of news to learn that Tom O’Grady recently passed away. A former Interaction Trainer, Tom dedicated his career to the enlightenment of aviation professionals and the pursuance of aviation safety at large. Tom was a gentleman and a scholar and he will be sorely missed by all…
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ICAO-based Safety Management System Course

Monday, November 14th, 2011 In co-operation with the Vietnam Aviation Academy, Northern Airports Corporation and the Laos Airports Authority, ITL delivered an ICAO-based Safety Management System Course at NAC HQ, Noi Bai Airport, Hanoi 7-11 November 2011. The course was designed to be as interactive and practical as possible and was enhanced by incorporating the…
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BMW Vietnam – Team Resource Management Seminar

Monday, November 14th, 2011 On Saturday 12th November 2011, ITL was delighted to deliver a Team Resource Management Seminar to the CEO and Senior Executives of BMW Vietnam (Euro Auto Group) in Vung Tau, Vietnam. The participants explored key techniques of Team Resource Management including the SARI(c) Communication Toolbox software and other aspects of team…
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Origin of CRM – Historical clarification

Monday, November 14th, 2011 In order to put the record straight, we issue the following statement: “Interaction Trainers Limited are the pioneers of CRM training. We delivered the first CRM course in the world in 1977. The course was delivered to KLM Royal Dutch Airlines in Amsterdam by John Costley who sadly passed away in…
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